Professor Robert Shaw

Accenture

“Robert Shaw is a seasoned professional. He brings a wide experience to bear on client problems and is trustworthy in his advice.” Glenn Granger, Partner, Accenture Marketing Sciences, hired us as consultants

Linde Industrial Gases

“Robert is a genuine expert who demonstrated a deep subject knowledge and exceptional creativity. He is an engaging consultant to work with and has a fantastic network of associates and experiences to share.” David Galloway, General Manager Sales and Marketing, Linde Gas, hired Robert as a Business Consultant several times

Orange

“Bob knows more about marketing metrics than most of those claiming to be experts. If you want to work with someone who has practical examples from dozens of companies of how to link the complexities of customers and financial value into a useful business dashboard – then talk to Bob.” Alex Batchelor, Vice President Global Brand,...

Kraft Foods

“Robert brings his wealth of experience to bear on real life business problems. His application to the area of Marketing Metrics and Return on Investment has been extremely relevant and impactful to my work at Kraft and he continues to bring new thinking to the field.” Tom Lloyd, European Analytics Director, Kraft Foods

BP Global Marketing

“Robert’s work was both practical and gave us a high level perspective on how to change our marketing culture. He did a great job of analysing and playing back to top leadership the strengths and weaknesses of marketing, and brought other experts to connect easily with key stakeholders.” Eric Brisard, Executive Assistant to GVP, BP

Chartered Institute of Mark...

“Robert, your talk was particularly well received by our members and many have commented how useful and relevant it was. Congratulations.” Conference Chairman, Michael Lynch, Head of Demand Planning, National Savings and Investments

Nokia

“Robert is a true expert in the Marketing world and really excels at bringing together best practice and strategic thinking across a realm of knowledge sources, providing actionable recommendations for businesses” Richard Matthews, Head Product and Services Insights, Nokia

Manchester United

“Thank you for getting us started. I believe that we have learnt a great deal and I personally have a much greater awareness of where we want the company to get to.” David Gill, Group Chief Executive, Manchester United, hired Robert several times as a strategic marketing consultant

IQPC Conferences

“I’m delighted to be able to inform you that you have been voted one of our TOP SPEAKERS for the Customer Experience Exchange – congratulations! You got 4.2 out of 5 for content and style, so you really did get a fantastic score”. Abigail Sterne, Event Director IQPC, hired Robert as a Keynote speaker

Gartner

‘Robert scored 4.52 out of 5, a really excellent score. Comments we received were all very positive: “Superb!”; “Outstanding. Witty, Spot on & learnt some new ideas”; “Conceptual and practical. Excellent” Thanks and I hope we will see you again at future Gartner events.’ Shane O’Rourke | Director, Program Management | Worldwide Event...

Age Concern

“A special thank you for the excellent strategic workshop. It was a real pleasure to have you work with us and we look forward to using your services again.” Tony Page, Managing Director, Age Concern

BT

“Robert brought new thinking to BT at a time when we were struggling to find a way to properly reflect return on marketing investment (ROMI) in a B2B environment. His knowledge – of the subject and our business, allied with creative thinking helped us find an approach the business could understand and use. A great outcome!” Kanagendra, Head of Public Sector...

Crayon

“We wanted the best and latest thinking on marketing measurement and we quickly found Robert. He’s extremely knowledgeable, effective and a pleasure to work with.” Omaid Hiwaizi, Integrated Planner and Digital Strategist, Crayon

Magic and Logic

“Robert’s insightful contributions to the Magic and Logic project have been invaluable. Many times he sees right through the fog of discussion and puts his finger directly on the key issues we need to resolve. He is just as adept at providing workable solutions. All round, a real pleasure to work with” Gerard Chick, Head of Knowledge Management, Chartered...

Unilever

“Robert is a fountain on knowledge with respect to marketing investment decisions.” Emma Connell, Unilever Finance Director

Buying Team

“Robert is a heavy weight expert, bringing brains and commercial wisdom” Guy Strafford, Director, The Buying Team, hired Robert as a Business Consultant

British Computer Society

“On behalf of the BCS I would like to thank you for the talk you gave; it was very interesting and informative. We had a lot of very positive feedback from the audience.” Michael Joubert

IMI Conferences Turkey

“Thank You for your keynote presentation at our Istanbul Call Center Conference & Expo. It was a real honour for us. The audience really liked your presentation. Hope we will have another chance to work again soon.” Meltem Karateke, President, IMI Conferences

ESOMAR Amsterdam

“Thank you for your excellent speech at our recent WIN meeting in Amsterdam. Participants were engaged and your analysis and recommendations were highly appreciated. It was also great that you could stay with the group until the end of the meeting and contribute to the discussions.” Anna Alù, Director Development & Events

Consultant

Robert helps top executives resolve critical issues in managing marketing, sales and innovation. He is one of a handful of influential voices in global sales and marketing alongside Seth Godin, Don Peppers, Sergio Zyman and Malcolm Gladwell.

Speaker

Robert is one of the world’s top-rated expert speakers and is a sought after commentator and analyst for television, radio and the press. He speaks and facilitates at over 100 conferences, strategy sessions and meetings ever year.

Writer and Researcher

Robert is a prolific writer of articles and white papers, and has also published a dozen books. As an external honorary Professor at Cass Business School, he is constantly researching and keeping up to date with the latest thinking in his field of expertise.

Hi – and welcome to my website

What brought you here? Do you want fresh ideas? Need an experienced expert? Are you putting together an event? Or are you just curious, wondering if Robert Shaw and his team can help you with the ideas, insights and experience you may have heard of.

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