Speaking

Robert is one of the world’s top-rated expert speakers and is a sought after commentator and analyst for television, radio and the press.  He speaks and facilitates at over 100 conferences, strategy sessions and meetings ever year.

Robert’s unique conversational style is dynamic, engaging and memorable. He brings topics alive through a mix of theory, practical examples and case studies of the good, the bad and the ugly – all packaged with humour, anecdotes and frequent short exercises that challenge norms and assumptions. He is passionate about using audience interaction and discussion to build involvement and inspiration and he is master of the “killer question” – questions that shake people out of their complacency and encourage them to look at issues from new perspectives. This allows Robert to both inform and inspire, while showing audiences of all levels the realities of the new world of demand generation, customer experience and marketing accountability . But don’t take his word for it. See his client list

He is equally at home talking to chief executives and boards, finance and marketing directors, or operational managers, and can tailor content to marketing, sales, finance, ebusiness and IT audiences across a wide range of sectors.  Recently he’s presented in Brussels, Brighton, Birmingham, Cape Town, Dayton, Dubai, Dublin, Edinburgh, Geneva, Johannesberg, Manchester, Munich, London, New York, Oslo, Paris, Portoroz, Reading, Southampton, Stockholm, Tallinn, Tehran, Toronto, Venice, Zurich and on the cruise ships Aurora, Oriana and Queen Mary.

Whether you need someone to manage the continuity as a master of ceremonies at your event or conference, or an expert outsider to facilitate your next strategy session or workshop, Robert is available to assist you and your team achieve the outcomes from your next session.  Typically, he can combine these roles with his role as an expert presenter and provider of strategic insights. And, often, since he is with you anyway, this comes at minimal extra costs to yourself.

WHAT THEY SAY

“Thank you for getting us started.  I believe that we have learnt a great deal and I personally have a much greater awareness of where we want the company to get to.” Group Chief Executive, Manchester United”

What a breath of fresh air! Robert Shaw cuts through all the high-flown mantras that gurus go on and on about to deliver practical ideas and advice.” Director, Barclays Bank Plc

“A special thank you for the excellent strategic workshop. It was a real pleasure to have you work with us and we look forward to using your services again.” Managing Director, Age Concern

PRESENTATION TOPICS

Robert’s most popular themes include:

Marketing Return On Investment

Return-on-Ideas

This talk is about best-practices in marketing accountability and is based on the Return-on-Ideas framework developed for the Chartered Institute of Marketing, the Chartered Institute of Management Accountants and the Direct Marketing Association.  With Case Studies of good and bad practices,

Marketing in a Recession

This talk provides ideas, advice and a catalogue of practical techniques to help improve your performance and results. Presented in his usual down-to-earth “how to” style, Robert draws on his experience of working with world-class market leaders.

Brands – How To Value Them and How To Increase Their Value

This talk re-examines why brands are valuable, how to value them financially, and techniques that can be used to increase their monetary value.

Strategy And Planning

Why Revenue Matters

Top management devotes nine times more attention to spending and counting cash flow than it does to wondering where it comes from and how it could be increased. This talk challenges this trend and throws light on techniques that can be used to investigate where cash comes from and to increase it in the future.

Strategic Marketing Plans: World Class Lessons From 100 Organisations

This talk takes you through the whole process of marketing planning from the initial assessment to the steps needed to ensure you hit your profit targets, based on years of field-tested research.

Futures Perfect – Making World Class Forecasts and Making Them Happen

This talk shows you the secrets of success of the best futurologists. Robert looks at future forecasting in business – from blue-sky to operational forecasts – and how to ensure that your forecasts stay on track.

Innovation – More, Faster, Lower Risks, Higher Rewards – World Class Lessons From 100 Organisations

This talk provides the tools and practical guidelines you need to maximise the returns and minimise the risks of innovation and R&D – based on the experience of leading organisations.

Corporate Reporting 2.0

How Good Is Your Annual Report?

This talk looks at accounts modernisation, involving shareholders and the future of annual reports. Robert will also explain recent changes in reporting standards and provide guidelines and checklists to make certain your Annual Report conforms to good-practice.

Marketing Issues

Web 2.0 And Beyond

This talk looks at Web 2.0 and its impact on marketing, drawing lessons from Web 1.0 and other innovations. Robert explains how to maximise returns and minimise risks.

Customer Relationships – Valuing and Measuring Them

This talk examines the myths and realities of customer relationships and shows the management processes for valuing, measuring and, crucially, improving them.

Bridging the Gaps Between Finance and Marketing – World Class Lessons From 100 Organisations

A unique insight based on experience of working with professionals in both camps across a wide range of organisations, this talk shows how finance and marketing can develop a common understanding, with positive creative tensions and an effective working partnership.

The Commercially Astute Marketing Team

How commercially astute is your marketing team? This talk provides a framework for you to assess where you sit and practical guidance to improve their business acumen.

Strategic Key Account Management

How can you get the most from your key customer relationships? This talk provides a guide to the current best practice of strategic key account management, how to plan for successful relationships and how to measure their impact.

Getting Benefits from Marketing Technology & CRM

This talk explains why many firms get no benefits, or worse! Robert provides a guide to ensure that you profit from investment in marketing technology and CRM.